Help is now available through “Live Chat” on the Library’s Interlibrary Loan (ILLiad) page for individuals with questions about the interlibrary loan process. This service will be available during our office hours (Monday through Friday, 8 a.m. to 5 p.m.). An ILLiad account is not necessary to initiate a chat conversation.

Complex or time-consuming questions should be directed to our interlibrary loan specialists via email or phone at 214.648.2002. You may also click on the “Email/Phone” tab under the “Ask A Librarian” section on the right for other contact methods.