In July of 2022, UTSW Library staff began working to overhaul our billing and invoicing processes for interlibrary loan services. We have now completed the updates. We appreciate your patience over the last few months as we cleaned up and simplified our workflows. We are now billing and pulling invoices directly from Illiad. What does this mean for you? In the long term, it will mean less chance of billing errors, more timely invoicing, and invoices will have a completely new look and numbering system. What about the short term? Depending on usage, there is a possibility your first invoice will be large. The first invoice will be for any past due/unpaid charges incurred before 10/31/22 and any new charges incurred from 11/1/22 thru 2/28/23. Methods of making payment for invoices have not changed. You will still make payments one of 3 ways:

• Interdepartmental Request (IDR in Procurement Portal)
• check (mailed to the address below)
• credit card (by calling 214-648-2626 or 214-648-2989)

Please send an email to LIBILL@UTSoutwestern.edu or Kristy.Reynolds@UTSouthwestern.edu, or call 214-648-9070, if you have any questions.

Make checks payable to:
UT Southwestern Medical Center Library

Send checks to:
UTSW – Accounting – Library
P.O. Box 845477
Dallas, TX 75284-5477

UT Southwestern Medical Center Library

Send checks to: