Have a brief question? Chat live with Library staff wherever you are. The Library’s Live Chat service provides quick reference support via instant message during regular library hours. In addition, you may now access Live Chat on the Library’s mobile web site.
Simply type a message into the Live Chat box on the right sidebar; no software installation is required.

• If the label says “Available,” you will receive immediate assistance.
• If the label says “Unavailable,” click on the “Email/Phone” tab for alternate contact methods.

Complex or in-depth questions are best submitted via:

• Email (click the “Email/Phone” tab under “Live Chat”)
• Phone call to 214-648-2001

Please note:

• For questions about confidentiality when using Live Chat, consult our Confidentiality of Library Records page for more information.
• To submit comments or ask general questions about Live Chat, please send an email to the Library. You should receive a response within 24-48 hours.